How Do I Report an Accident to Uber?
You can report an accident to Uber online or from the Uber app if you are a driver or requested the ride through your account. However, riders, passengers, and drivers of other cars involved in an accident may not want to file a report immediately.
We recommend waiting to see if you have any injuries and discussing your accident with a South Florida Uber accident attorney before filing an accident report with the rideshare company. This may be especially important if you believe the rideshare driver caused the accident.
Uber Makes It Easy to Report Accidents Involving One of Their Drivers
Reporting an Accident When You Requested the Uber
Riders who requested the Uber can report an accident through the Uber app or by logging in online.
To report in the app, you will need to click on “Account.” This is on the bottom right of your screen. You will then need to select “Help” and “Trip Issues and Refunds.” A list of your recent trips with Uber will appear on the screen. Check the date and choose the correct trip. Select “Help,” then “I was in an accident,” and follow the onscreen instructions.
Reporting an Accident as a Co-Rider, Someone in Another Car, or Eyewitness
Reporting an Accident as an Uber Driver
Uber drivers can report accidents through the Uber app in the same way riders can. You will need to click “Account,” then “Help,” and “Trip Issues and Refunds.” Once you have a list of trips to choose from, select the right trip, click “Help,” and select “I was in an accident.”
After you report the accident, Uber will email an Incident Report Form to you. This form will give Uber the information they need to determine what type of insurance coverage was in effect at the time of your accident and contact the correct insurance company.
Let a South Florida Uber Accident Lawyer Handle Reporting Your Accident to Uber
If you were a rider or co-rider, or an occupant of another vehicle during an accident with an Uber driver, you may not want to rush to report the accident. We recommend discussing your accident and injuries with an Uber accident lawyer who is familiar with rideshare accidents before you report it.
When an insurance claim gets filed based on the coverage provided by Uber, they will pull the information you provided in your accident report as well as the Incident Report Form the driver submitted. This will become evidence that the insurance company could try to use against you to reduce or deny your insurance claim.
If you call our team before reporting the accident, we can handle this process for you. This protects your right to pursue compensation and prevents you from saying or doing anything that might jeopardize your case.
Uber Provides Auto Insurance Coverage When Matched With a Rider
From the moment an Uber driver matches with a rider, there is a $1 million auto liability policy that could provide coverage for your injuries, property losses, lost wages, pain and suffering, and more. If you suffered Uber accident injuries as a rider or co-rider, we can help you file a claim based on this policy.
If you were in another vehicle, the insurance coverage that applies relies, in part, on what the Uber driver was doing at the time of the accident. If they matched with a rider, were on the way to pick up the rider, or had a rider in the car, the $1 million liability policy would apply if that driver caused your accident.
If they were waiting on a driver, Uber provides auto liability insurance that is contingent on the driver’s own auto insurance policy.
You Can Help Support Your Insurance Claim by Taking the Right Steps at the Accident Scene
Sometimes, the difference between reaching a just out-of-court settlement and ending up in arbitration or court is having the right photograph or phone number. If possible, remain on the scene of the accident and gather evidence you can use later to support your claim. While the police work on the accident scene, take photos of any damage to the vehicles as well as the scene of the accident.
Write down the name and contact information of everyone on the scene, as well as which car they were in. Get the insurance information of the other driver, even if you believe your Uber driver caused the accident.
Once you get home, write down or record as much about the accident and the scene as possible. Stick to the facts and ensure you use as much detail as you remember.
Make Your Health a Priority
It is also important that you see a doctor as soon as possible. If you believe you have injuries, ask the police to call for an ambulance and go to the nearest emergency room. Even if you do not believe you have any major injuries, you should see your doctor or go to a walk-in clinic as soon as possible after the accident. This will help us connect your injuries to the accident and ensure you receive prompt treatment for any serious injuries they discover.
Talk to an Uber Accident Lawyer From the Law Offices of Wolf & Pravato
If you suffered injuries in a South Florida rideshare accident, you may want to talk to an Uber accident lawyer before you notify the company of the accident and your injuries. At the Law Offices of Wolf & Pravato, we can report the accident, file your claim, and handle all communication with Uber about your case.